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How New Fintechs Overcome CX Challenges and Increase FI Sales
How New Fintechs Overcome CX Challenges and Increase FI Sales Understanding how the unique CX challenges for fintec...
Winning in the Boardroom of CFI Clients
Winning in the Boardroom of CFI Clients Understanding the 4 stages of the software adoption lifecycle and each of t...
Why Your FinServ Brand Needs to Conduct a Heuristic Evaluation
How to Evaluate User Experience by Conducting a Heuristic Evaluation A heuristic evaluation can help determine if y...
VIDEO: Is it Time to Modernize Your Outdated Financial Services Software?
Is it Time to Modernize Your Outdated Financial Services Software? Sure, your firm may have functioning software. B...
Shifting competition: Insurance brands confront the innovator’s dilemma
Shifting competition: Insurance brands confront the innovator’s dilemma Does your insurance brand tend to ignore ...
Uncovering Unknown Unknowns: 3 Times Design Research Revealed Critical Information
Uncovering Unknown Unknowns: 3 Times Design Research Revealed Critical Information 3 examples of how design researc...
The 3 Keys of Successful FinServ Innovation: Lessons from Developing an Audit Framework and Point-in-Time Architecture for Health Enrollment
The 3 Keys of Successful FinServ Innovation Lessons from Developing an Audit Framework and Point-in-Time Architectu...
Don’t let policyholder misconceptions stop your insurance brand from improving digital customer experience
Don’t Let Policyholder Misconceptions Stop Your Insurance Brand from Improving Digital Customer Experience Change...
Ignore Your Policyholders for Prospects’ Sake: 3 Key Opportunities Your Insurance Site is Missing
Ignore Your Policyholders for Prospects’ Sake: 3 Key Opportunities Your Insurance Site is Missing To say that...