Commanding Business Podcast
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EP057: Patricia O’Connell & Woo, Wow, and Win
Band-aid strategies for pleasing customers aren’t enough to differentiate your business. Your business needs ...
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EP056: Tom Stewart & Woo, Wow, and Win
Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practic...
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EP055: Marc Stickdorn & Service Design Thinking
Service design thinking is the designing and marketing of services that improve the customer experience, and...