A case study by Praxent

Top US manufactured home lender enhances lending functionality with microservices

Triad Financial Services, a titan in the manufactured home lending industry, is committed to providing reliable financing solutions for homeowners throughout the U.S.

Recognizing the need to modernize their technology ecosystem, Triad partnered with Praxent. The mission was clear: migrate their system in-house, thereby enhancing the lending experience for both clients and partners.

Scope

Transferring the system from the previous vendor, in-house
Legacy system migration
New architecture definition
Rebuilding and optimization of API-based model
Custom retail partner portals creation
Ongoing maintenance and support + enhancements
Debugging existing ecosystem

Results
  • A robust, stable, modular ecosystem
  • Scalable, easy-to-manage, and evolutionary systems
  • Well-defined architecture with the latest tech stack
  • Enhanced features for improved usability
  • Improved operational efficiencies and collaboration
  • Increased team autonomy in tech management
  • Consistent performance during expansion and partner onboarding

The challenges

Legacy System Migration

Moving from a third-party vendor to an in-house Azure tenant demanded strategic planning and execution, ensuring no disruption to Triad’s services.

Tech Stack Modernization

Transitioning to an API-based model required complex rebuilding and optimization to ensure a seamless transition and improved system performance.

Ongoing Support

As Triad continues to grow and onboard new partners, providing consistent maintenance and support is critical to ensuring the reliability and scalability of the new system.

The vision for Triad

A modernized code stack via microservices/cloud for improved efficiency and user experience.

Code Stack Modernization

Overhaul the existing architecture and replace it with a more efficient, updated code stack that aligns with modern practices and standards.

Microservices Implementation

Transition from a monolithic architecture to a microservices-oriented design, enabling more flexibility, scalability, and ease of updates.

Cloud Development

Leverage the power of cloud-based development, providing benefits in scalability, cost-efficiency, and remote accessibility.

Boosting efficiencies across the organization

Streamline processes and operations within the organization, reducing inefficiencies and improving overall productivity.

Improving the borrower and partner experience

Enhance the experience for both borrowers and partners, making interactions with the technology more intuitive, user-friendly, and satisfying.

In-house Tech Transition

Bring technology systems in-house, providing the company with more control over their tech infrastructure and fostering an environment conducive to innovation.

Tech Stack Modernization

Migration of legacy custom development from a third-party vendor to an in-house Azure tenant, reducing complexities and creating more room for innovation.

Rebuilding and Optimizing the API-Based Model

Leveraging specialized expertise, the new model was rebuilt and optimized to be robust, efficient, and capable of supporting business needs.

Retail Partner Portals

Custom-built to provide a streamlined, user-friendly interface. These portals were designed with scalability in mind, ready to accommodate growth and the addition of new partners.

Ongoing Maintenance and Support

Provided for the new structure, resolving any technical issues, implementing updates, and ensuring the system remains secure and effective.

WHY PRAXENT

A partner from end to end

Azure Cloud Migration

Architecture Design

Microservices Implementation

API Development

API Integration

Testing & Validation

Continuous Integration

Continuous Deployment

Command your future®

Tim Hamilton

Tim Hamilton

CEO and founder, Praxent


Double quotes

Triad is making homeownership more attainable for consumers across the country, but they needed additional support to strengthen their software infrastructure and accelerate their value-driven mission.

We are proud to partner with Triad, successfully migrating and optimizing their system with microservices and cloud development expertise, which ultimately allows them to expand functionality and improve the experience for borrowers and partners.


Why Praxent?

Shelly Ursini

Shelly Ursini

VP Marketing and Business Development, Integris Group


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I was so impressed with their knowledge. It helps that they had experience working with other MPL carriers, so they were familiar with our industry terminology. They knew what we were trying to accomplish, which made it so much easier.

They never overpromised. It’s the communication that I really appreciated most. I’ve worked with quite a few vendors in this process and that just stands out for me with Praxent—the way that they collaborate and communicate with their client on the project.