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Testing Webhooks Locally with UltraHook

UltraHook is a nifty utility that I’ve begun using on recent projects that require webhook integration that solves a small but critical problem: How do you test remote server...

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Improving customer experience: show us the money

A lot of folks, myself included, have been writing about customer experience lately. This year has even been labeled the Year of the Customer, as companies scramble for new...

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Designers, you are not imposters

Imposter syndrome – I feel like it affects all of us at some point, but lately I’ve noticed it becoming a pervasive term in the design community. Why is...


Help your workplace get inspired

When I was a kid, I loved to rearrange the furniture in my room. Shuffling things around made my same old stuff look different, and way better. The process...


Fix your bottleneck first, then improve elsewhere

Does your business have a bottleneck? Most companies do. It’s a place somewhere in a manufacturing or business process where an obstacle clogs up the workflow, slowing progress to...

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