iOS App UI/UX Design for University

Background

Praxent designed an iOS app’s UI and UX. The team conducted stakeholder interviews and provided low-fidelity wireframes. They delivered high-fidelity screens that are being used to program the app.

Praxent satisfied the requirements by delivering on time and under budget. The team was easy to work with and receptive to feedback, and they remained responsive even after the scope of work was completed. Customers can expect a qualified partner who knows what they’re doing.

Introduce your business and what you do there.

I’m a project manager at a university. I work for the Department of Medical Social Sciences.

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Opportunity / Challenge

What challenge were you trying to address with Praxent?

We engaged Praxent to create the UI and UX for the new app that we’re creating. We have a contract with the federal government to create new tests that will be used to evaluate cognitive and motor development of infants and toddlers, ages 1–43 months. While we were creating these tests, we realized that the UX will be an important factor in people maintaining interest and doing those tests. We wanted to find someone who had experience in developing mobile application UX, and we chose Praxent.

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Solution

What was the scope of their involvement?

We created high-level storyboards for each of the tests. Each test had a scientist assigned to it, and Praxent met with them one-on-one and conducted an interview. They asked questions related to what the test is measuring, who the target audience is, why the scientists are doing these tests, and what the expected outcomes are. Then, Praxent looked at the storyboards we created, and we had a discussion. 

They delivered a low-fidelity wireframe for the tests. The final deliverable was high-fidelity screens that our internal programmers could use to program iOS-based tests. The tests will run on iPads.

What is the team composition?

I worked with Kelly (Client Partner) to set up the contract and sign all of the paperwork. She also attended all of our meetings. They had a technical project manager, Rob (Principal Delivery Lead), and a couple of designers. One designer created low-fidelity designs, and he was the one who conducted the interviews and gathered requirements. Another designer was responsible for the high-fidelity design.

They also had an iOS expert, whom we didn’t interact with one-on-one. Before they delivered designs to us, they ran them by the iOS expert to make sure that everything they were suggesting would work seamlessly in iOS. One of our requirements was to use native iOS features whenever possible. For instance, if there was a transition from one screen to another, we wanted it to be a natural iOS transition. All of their designs were reviewed in-house by their iOS expert.

How did you come to work with Praxent?

We had some colleagues who’d worked with them on designing an interface for an iPad-based test. We contacted Praxent and liked what they had to offer.

How much have you invested with them?

It was roughly $80,000.

What is the status of this engagement?

Our work went from May–July 2020. The whole engagement lasted about nine weeks.

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Results & Feedback

What evidence can you share that demonstrates the impact of the engagement? 

I’m a project manager myself, so I was focused on budget and timeline. Praxent delivered everything they promised on time and slightly under budget, which is as good as it gets.

How did Praxent perform from a project management standpoint?

We communicated via email and face-to-face meetings. I believe they had some other channels, but it was our preference to use email, and that worked just fine.

What did you find most impressive about them?

They were very easy to reach. Anytime we needed to raise anything, we had a call with them within an hour or two. They were easy to work with, delivered everything on time, and listened to our feedback. 

Since we completed the project with Praxent, a couple of minor things have come up as we’re programming, such as additional clarifications and even one design slightly redone. That was no problem at all; they took care of it within half a day of us requesting it, so that was very nice.

Are there any areas they could improve?

I thought that there were sometimes too many people on the call, but I know they have their methods and procedures. Since everything came in on budget and we were very happy with the results, that was fine, but we were initially surprised that whenever we had a call, there were at least three people on it.

Do you have any advice for potential customers?

They know what they’re doing. Just follow their suggestions, and you’ll get a good product.