Software Dev for Energy Consultant
- Energy consulting
- Enterprise management platform
- 201-500 Employees
“The developer’s client-focused approach proved to be invaluable.”- President, Consultancy
4.5/5 CLIENT REVIEW
Praxent overcame initial onboarding challenges and quickly took control of the project. Their communicative management style facilitated the use of Kanban user stories. After integrating a talented developer, they completed 140 GitHub tickets and delivered a successful engagement.
Introduce your business and what you do there.
I’m the president of an energy consultant firm.
Opportunity / Challenge
What challenge were you trying to address with Praxent?
My business utilizes an enterprise management platform that was built by a freelance developer. Once the freelancer became unavailable, I needed another developer to provide additional functionalities and updates.
What was the scope of their involvement?
No one had worked on our system in two years, so it needed many feature improvements. It’s a client-facing software that uses both Heroku and Amazon Web Services as cloud computing resources. I use the software to manage the business and in addition to clients, it also interacts with my partners and suppliers as well. I used GitHub to request specific bug fixes and list new developments. Praxent worked on the existing code to fix landing screens and sort orders. They programmed new functionalities that gather, analyze, and report relevant data. After experiencing project management difficulties, they taught me to utilize Kanban to create more descriptive user stories and expedite development time.
What is the team composition?
I spoke with Kevin (Managing Partner, Praxent) when initially reaching out to Praxent. Then, I worked with a project manager and two developers over the course of the engagement.
How did you come to work with Praxent?
I attempted to find a replacement freelancer and considered 3–4 candidates. However, our unique technology suite made it difficult to find an adequately-skilled developer. Then, I searched online for a local development firm with Python expertise. I narrowed the search down to Praxent and three other companies.
Praxent seemed to best comprehend the needs of my business. The other firms wouldn’t work with existing code and wanted to rebuild my entire platform. Kevin understood that I didn’t have the budget for a rebuild and just wanted to improve the current platform. His willingness to operate within my business methodology was the main reason I hired them.
What is the status of this engagement?
The project took place from December 2017–April 2018.
Results & Feedback
What evidence can you share that demonstrates the impact of the engagement?
I’m thrilled with the developer I ended up with and the quality of work that was done. Once we learned how to work together, we had tremendous success. Ultimately, they closed 140 tickets in GitHub.
How did Praxent perform from a project management standpoint?
The initial developer they assigned wasn’t well-suited for the project. I expressed my concerns and they quickly appointed another developer who did great work. I was initially hesitant to learning Kanban, but they politely insisted and now I see great value in the process. Additionally, I’d attend daily standups with the project manager and developers. It was a lot more involvement on my part, but the communication led to better utilization of the developer. I’d request difficult tasks and could rely on them to present several actionable solutions. From that standpoint, they did a great job managing the project and me as a client.
What did you find most impressive about them?
The developer’s client-focused approach proved to be invaluable. If the developer isn’t engaged or committed, the project won’t succeed. Praxent found the right developer to match my expectations.
Are there any areas they could improve?
The onboarding process could’ve been better. They struggled setting up a development environment for two weeks before communicating the challenge. To be fair, the initial roadmap I provided them was lacking. These issues caused the project to go over budget by about 20%.
On Time / Deadlines
Service & Deliverables
Value / Within estimates
Willing to Refer
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