My Health Math, Inc
UI/UX SaaS Development for HealthTech Startup
- Advertising & Management
- HealthTech Startup’s SaaS service
- UI/UX Design
- 11-50 Employees
- Portland, Maine
“Everyone was excellent. They delivered as expected in terms of time, quality, and budget.”
– David Widener, CTO, My Health Math, Inc
5/5 CLIENT REVIEW
Introduce your business and what you do there.
I’m the CTO for a healthtech startup that focuses on health plan optimizations for employees, employers, and health carriers.
Opportunity / Challenge
What challenge were you trying to address with Praxent?
We were designing a SaaS service and needed help with UI/UX.
What was the scope of their involvement?
Praxent delivered a full graphics toolkit for our new site. We knew what we wanted, but Praxent guided us through the process of thinking creatively and keeping our scope in mind.
The team provided a clickable prototype and all of the design materials for an employee e-portal. They also created a style guide for us, too. Additionally, they built an avatar for us to differentiate us in the marketplace.
What is the team composition?
We work with two designers, a project manager, a success manager, and their general manager.
How did you come to work with Praxent?
I’ve done a similar project before with previous employers. I knew what I was looking for and found their name through a colleague online. On a whim, I called them up. Through some more investigation, I realized they had some of the best design skills we could afford. We decided to work with them from there.
How muchf have you invested with them?
We’ve spent $50,000 so far.
What is the status of this engagement?
We started working together in February 2021, and we finished our first phase of design in April 2021. We plan to work with them more down the line.
Results & Feedback
What evidence can you share that demonstrates the impact of the engagement?
They’ve crushed it, in terms of delivering a product that exceeds quality expectations at the budget we agreed to. The team was really easy to trust and get to know. We developed a friendly and productive rapport.
We saw results come together very quickly. We developed colleagues, if not partners and friends, along the way. It was a pleasant journey. My team enjoyed themselves, too. It was the most fun they’ve had in a while.
How did Praxent perform from a project management standpoint?
Praxent did a great job of leading us through a rigorous, yet easy-to-follow methodology. It was a slam dunk. Everyone was excellent. They delivered as expected in terms of time, quality, and budget.
They’ve been kind and clear when we were asking for too much. They delivered what I expected, if not more. We had a PDF document with a Gantt chart with all of our critical items for each sprint. It seemed to work really well for us.
What did you find most impressive about them?
They were able to honor their word and commitment.
Are there any areas they could improve?
Email as a communication method can be a little difficult. We needed to develop a more streamlined way of communicating because emails were getting missed from time to time.
Do you have any advice for potential customers?
Make sure that what you’re asking for is clearly defined in the scope of work.
On Time / Deadlines
Service & Deliverables
Value / Within estimates
Willing to Refer
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