Custom Software Development for Automotive Loans Firm

Background

Praxent provides software development services to an automotive loans company. They’ve been able to help the client build a couple of services on their main platform, and they continue to tackle other projects.

Introduce your business and what you do there.

I’m the business system manager for a financial services company. We insure automotive loans for credit losses.

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Opportunity / Challenge

What challenges were you trying to address with Praxent?

We needed help with software development.

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Solution

What was the scope of their involvement?

Praxent helped us develop a couple of services on our main platform. We’re still working together and we continue to assign projects to them.

What is the team composition?

We’re primarily working with their architect, business analyst, project manager, and two developers.

How did you come to work with Praxent?

My boss was the one that worked to find them. She was the one who decided to work with Praxent.

How much have you invested in them?

We’ve spent around $300,000–$400,00.

What is the status of this engagement?

We started working together in January 2022, and our engagement is ongoing.

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Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

They work faster than we are, so we’re just trying to keep up with them in installing our services and putting them into the production environment. Overall, they’re really good to work with.

How did Praxent perform from a project management standpoint?

They have great communication skills. We use message boards, and we can always ask them any questions. Above all, if we need to do something different, they’re very proactive.

What did you find most impressive about them?

The Praxent team has been open and transparent about what they’re doing, making our job easier because we see where they are with the timelines.

Are there any areas they could improve?

To be honest, I can’t come up with anything they can improve right now since my focus is on our side of things.

Do you have any advice for potential customers?

Be prepared because they move fast and adhere to the timeline.