UncategorizedEP047: John DiJulius and The Customer Service RevolutionBest-selling author of three customer service books, John DiJulius shares how a company can make their custome...
UncategorizedEP046: Christine Comaford & SmartTribes: How Teams Become Brilliant TogetherNew York Times bestselling author and applied neuroscience expert Christine Comaford knows what it takes to mo...
UncategorizedEP045: David Evans & The New Economics of Multisided PlatformsTim’s guest, David Evans, is one of the world’s leading authorities on multisided platform-based businesse...
UncategorizedEP044: Robbie Baxter & The Membership EconomyThe smartest, most successful companies are using radically new membership models, subscription-based formats,...
UncategorizedEP043: Jay Harman and The Shark’s PaintbrushToday’s guest, Jay Harman, is the CEO of PAX Scientific and author of The Shark’s Paintbrush. Harman intr...
UncategorizedEP042: Sangeet Paul Choudary & the Platform RevolutionSangeet Paul Choudary is co-chair of the MIT Platform Strategy Summit, an Entrepreneur-in-Residence at INSEAD ...
UncategorizedEP041: Jack Daly & Hyper Sales GrowthJack Daly is a worldwide expert on sales and growing sales. He has built six companies into national firms, is...
UncategorizedEP040: Marshall Van Alstyne & the Platform RevolutionMarshall Van Alstyne is a Professor at Boston University and a Digital Fellow at MIT. He co-authored Platform ...
UncategorizedEP039: On Product Design and Solving Wicked Problems with Adam RichardsonToday’s guest is the multi-faceted and uniquely talented Adam Richardson. He is the author of the book Innov...
UncategorizedEP038: The Platform Revolution with Geoff ParkerGeoffrey Parker is a Professor of Engineering at the Thayer School at Dartmouth College, where he also serves ...